Privacy Policy
This Privacy Policy applies to ajiwai (“Company” or “ajiwai”) and the websites it operates (including 00 and mobile applications, the “Website”). We take the utmost care in protecting, using, and disclosing the personal information we collect through the Website. Your access to the Website and use of the services is subject to your consent to the terms and conditions set forth in this Privacy Policy.
1.Definitions of Terms The following terms are used in this Privacy Policy
Personal information: information that can be used to identify a specific individual (e.g., name, address, e-mail address, phone number, etc.).
Consent: any action a user takes to consent to our data processing (e.g., submitting a form, selecting a check box, etc.).
Cookies: small text files that store information about website visitors. This improves the performance and functionality of the website.
Third parties: refers to individuals or legal entities other than the Company, including external contractors and partners who process and store personal data.
2. personal data to be collected
We collect the following personal data from you
Contact information (name, email address, phone number)
Account information (user ID, password, profile picture)
Payment information (information related to credit cards and other payment methods)
Service usage data (class booking history, event participation information, service usage)
Device information and log data (IP address, browser type, access date/time, device used)
3. purpose of use of personal data
We use your personal data for the following purposes
Service delivery: to enable you to book and attend classes
Account management: user registration and profile creation and updating
Payment processing: to process fees through third party payment processors
Marketing: sending you newsletters and promotional information if you agree
Compliance with legal obligations: to fulfill our obligations under applicable laws and regulations
4. cookies and tracking technology
We provide a mechanism for users to manage cookies. When visiting the website, a cookie banner is displayed and the user can choose to accept or reject each type of cookie. User consent is required for all cookies other than the mandatory cookies. You will also be guided on how to disable cookies in your browser settings, but this may limit some of our services.
5. sharing of personal data
We share personal data with the following third parties only when necessary
Payment processors (e.g. Stripe): we share your payment data in order to process your payment information.
Analytics service providers (e.g. Google Analytics): we share device information and access logs to understand how our website is used and to improve it.
Advertising distributors (e.g. Google Ads): we share advertising data using marketing cookies in order to deliver targeted advertising.
Responding to legal requests: when required by law or to respond to lawful requests from public authorities
6. international data transfers
Your data may be transferred outside the European Economic Area (EEA). In this case, appropriate protection measures will be taken in accordance with the provisions of the GDPR.
7. protection of personal data
We have implemented appropriate technical and organizational security measures to protect your personal data.
8. data retention periods
We store personal data for as long as is necessary in accordance with legal obligations and business needs. After the data retention period, we will securely delete or anonymize the data.
9. your rights
You have the following rights
Right of access: the right to request access to your personal data held by us
Right to correction: the right to request correction of inaccurate personal data
Right to deletion: the right to request deletion of your personal data
Right to restriction of processing: the right to request restriction of data processing
Right to data portability: the right to request the transfer of your personal data
To exercise any of these rights, please contact us at
10. changes to this privacy policy
We may change this Privacy Policy from time to time as necessary. We will notify you of any material changes by posting a notice on our website or by e-mail.
11. contact us
If you have any questions or requests regarding our privacy policy, please contact us at the contact information below.
Contact
rinosupe Corporation
E-mail: (Japanese only)
Address: Lions Mansion Shinjuku No.2-306, 7-27-4 Shinjuku, Shinjuku-ku,